Plastic Surgery-Patient Care Coordinator (PCC)
Repta Plastic Surgery & Central Scottsdale Surgery Center Repta Plastic Surgery & Central Scottsdale Surgery Center Scottsdale, AZ Scottsdale, AZ Full-time Full-time From $26 an hour From $26 an hour 5 days ago 5 days ago 5 days ago JOB
Summary:
Patient Care Coordinator serves as the first impression of the practice.
Responsible for patient experience which may include, but not limited to:
check in and out, answering calls and scheduling of patient appointments.
The primary role of the Patient Care Coordinator is to ensure a high quality, consistent and extraordinary experience for our patients during their surgical journey from inquiry to post op.
EDUCATION AND
Experience:
Minimum of 3 years of experience in customer service Customer service experience in a hospitality or medical setting is required Prior knowledge of EMR systems ESSENTIAL SKILLS AND ABILITIES:
Superior interpersonal and communication skills Professional phone etiquette Demonstrated patience and empathy when handling patient concerns Strong problem-solving skills Well-organized and strong attention to detail Positive attitude, adapts to change, and highly motivated Maintains a professional appearance Strong computer skills and ability to work on an EMR system Adheres to implemented processes and policies
Responsibilities:
Welcome new and existing patients, and ensure all receive a 5 star experience Offer patients refreshment and a tour of the facility Obtain and accurately record patient demographics and information Check patients in and out for their appointments, collect payment as necessary Answer all incoming phone calls within two rings and a smile Triage calls to appropriate personnel Proactively review provider schedules for seamless appointment scheduling Assemble new patient paperwork and consents Conduct confirmation calls for patient appointments Scan all necessary paperwork into patient's charts Perform occasional patient education on RPS/CSSC services and skincare Comply with HIPAA and the vision of Company practices COMPENSATION:
Hourly rate.
Benefits as per those provided all full-time employees.
Job Type:
Full-time Pay:
From $26.
00 per hour Expected hours:
No less than 35 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Professional development assistance Vision insurance Schedule:
8 hour shift Day shift Work setting:
In-person Private practice Ability to commute/relocate:
Scottsdale, AZ 85251:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Plastic Surgery:
3 years (Preferred) Patient Care Coordinator:
3 years (Required) Work Location:
In person Minimum of 3 years of experience in customer service Customer service experience in a hospitality or medical setting is required Prior knowledge of EMR systems Superior interpersonal and communication skills Professional phone etiquette Demonstrated patience and empathy when handling patient concerns Strong problem-solving skills Well-organized and strong attention to detail Positive attitude, adapts to change, and highly motivated Maintains a professional appearance Strong computer skills and ability to work on an EMR system Adheres to implemented processes and policies Welcome new and existing patients, and ensure all receive a 5 star experience Offer patients refreshment and a tour of the facility Obtain and accurately record patient demographics and information Check patients in and out for their appointments, collect payment as necessary Answer all incoming phone calls within two rings and a smile Triage calls to appropriate personnel Proactively review provider schedules for seamless appointment scheduling Assemble new patient paperwork and consents Conduct confirmation calls for patient appointments Scan all necessary paperwork into patient's charts Perform occasional patient education on RPS/CSSC services and skincare Comply with HIPAA and the vision of Company practices Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Professional development assistance Vision insurance 8 hour shift Day shift In-person Private practice Scottsdale, AZ 85251:
Reliably commute or planning to relocate before starting work (Required) Plastic Surgery:
3 years (Preferred) Patient Care Coordinator:
3 years (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Patient Care Coordinator serves as the first impression of the practice.
Responsible for patient experience which may include, but not limited to:
check in and out, answering calls and scheduling of patient appointments.
The primary role of the Patient Care Coordinator is to ensure a high quality, consistent and extraordinary experience for our patients during their surgical journey from inquiry to post op.
EDUCATION AND
Experience:
Minimum of 3 years of experience in customer service Customer service experience in a hospitality or medical setting is required Prior knowledge of EMR systems ESSENTIAL SKILLS AND ABILITIES:
Superior interpersonal and communication skills Professional phone etiquette Demonstrated patience and empathy when handling patient concerns Strong problem-solving skills Well-organized and strong attention to detail Positive attitude, adapts to change, and highly motivated Maintains a professional appearance Strong computer skills and ability to work on an EMR system Adheres to implemented processes and policies
Responsibilities:
Welcome new and existing patients, and ensure all receive a 5 star experience Offer patients refreshment and a tour of the facility Obtain and accurately record patient demographics and information Check patients in and out for their appointments, collect payment as necessary Answer all incoming phone calls within two rings and a smile Triage calls to appropriate personnel Proactively review provider schedules for seamless appointment scheduling Assemble new patient paperwork and consents Conduct confirmation calls for patient appointments Scan all necessary paperwork into patient's charts Perform occasional patient education on RPS/CSSC services and skincare Comply with HIPAA and the vision of Company practices COMPENSATION:
Hourly rate.
Benefits as per those provided all full-time employees.
Job Type:
Full-time Pay:
From $26.
00 per hour Expected hours:
No less than 35 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Professional development assistance Vision insurance Schedule:
8 hour shift Day shift Work setting:
In-person Private practice Ability to commute/relocate:
Scottsdale, AZ 85251:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Plastic Surgery:
3 years (Preferred) Patient Care Coordinator:
3 years (Required) Work Location:
In person Minimum of 3 years of experience in customer service Customer service experience in a hospitality or medical setting is required Prior knowledge of EMR systems Superior interpersonal and communication skills Professional phone etiquette Demonstrated patience and empathy when handling patient concerns Strong problem-solving skills Well-organized and strong attention to detail Positive attitude, adapts to change, and highly motivated Maintains a professional appearance Strong computer skills and ability to work on an EMR system Adheres to implemented processes and policies Welcome new and existing patients, and ensure all receive a 5 star experience Offer patients refreshment and a tour of the facility Obtain and accurately record patient demographics and information Check patients in and out for their appointments, collect payment as necessary Answer all incoming phone calls within two rings and a smile Triage calls to appropriate personnel Proactively review provider schedules for seamless appointment scheduling Assemble new patient paperwork and consents Conduct confirmation calls for patient appointments Scan all necessary paperwork into patient's charts Perform occasional patient education on RPS/CSSC services and skincare Comply with HIPAA and the vision of Company practices Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Professional development assistance Vision insurance 8 hour shift Day shift In-person Private practice Scottsdale, AZ 85251:
Reliably commute or planning to relocate before starting work (Required) Plastic Surgery:
3 years (Preferred) Patient Care Coordinator:
3 years (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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