Information Technology Asset Manager
Scottsdale, AZ ServiceNow Preferred IT Asset Manager Overall Purpose This position is responsible with the operational tracking and management of the organization's hardware and software technology assets across the ITAM lifecycle.
This role is responsible for the effective and efficient execution of the organization's IT Asset Management policies, processes, and procedures as well as ensure adherence to any and all corporate or regulatory compliance standards and requirements.
Essential Functions/RequirementsMaintain and ensure accuracy of the IT Asset repository for hardware assets across all corporate locations and software licenses for all approved applicationsTrack hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposalFacilitate the request, procurement, and purchase of IT hardware and software in coordination with Procurement Manage the receipt of hardware including inspection, validation, and shipment tracking Facilitate the retirement and disposal of hardware assets in coordination with third-party disposal services.
Manage the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portalsMonitor overall software license entitlements including current utilization, periodic reconciliation, and software reclamations Performs periodic software license reviews, true-ups, and internal audits to assess current software risks and compliance posture of the organization Define, review, and maintain the approved hardware and software lists and IT Asset Catalog Maintain ITAM training documentation and provide process knowledge and support to stakeholder teamsSupport Business Application Owners in their understanding of software license entitlements, agreements, and terms and conditions including proactive identification of issues and risksProvide support to key stakeholders related to hardware/software refreshes and upgrades, infrastructure capacity planning, hardware and software contract renewals, and/or vendor-initiated software auditsPerform other related assignments/duties as requested by management Support the company's commitment to protect the integrity and confidentiality of systems and data Minimum QualificationsEducation and/or experience typically obtained through the completion of a Bachelor's degree Management Information Systems, Computer Science or related fields.
Proven experience in IT Asset Management, IT Service Management, or related fields Understanding of common IT platforms and technologies (i.
e.
Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications)Proven experience in managing hardware and software assets at an enterprise level and/or in a high security environmentSkillset and/or knowledge of leading ITAM and IT Service Management toolsets Understanding of common audit, compliance, and regulatory standards related to hardware and software asset managementAbility to work effectively as part of a team and communicate risk as it relates to the business Proven analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are requiredStrong oral and written communication skills, effective negotiating skills, and demonstrated ability to work collectively in planning and implementing changeWillingness to learn new technologies and maintain industry knowledgeBackground and drug screen Preferred QualificationsCertified Hardware Asset Management Professional (CHAMP) / IAITAMCertified Software Asset Manager (CSAM) / IAITAM ITIL Foundations or higher-level certification Prior Financial Services and/or FinTech industry experience Less Recommended Skills Analytical Asset Management Auditing Business Informatics Business Software Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.
This role is responsible for the effective and efficient execution of the organization's IT Asset Management policies, processes, and procedures as well as ensure adherence to any and all corporate or regulatory compliance standards and requirements.
Essential Functions/RequirementsMaintain and ensure accuracy of the IT Asset repository for hardware assets across all corporate locations and software licenses for all approved applicationsTrack hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposalFacilitate the request, procurement, and purchase of IT hardware and software in coordination with Procurement Manage the receipt of hardware including inspection, validation, and shipment tracking Facilitate the retirement and disposal of hardware assets in coordination with third-party disposal services.
Manage the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portalsMonitor overall software license entitlements including current utilization, periodic reconciliation, and software reclamations Performs periodic software license reviews, true-ups, and internal audits to assess current software risks and compliance posture of the organization Define, review, and maintain the approved hardware and software lists and IT Asset Catalog Maintain ITAM training documentation and provide process knowledge and support to stakeholder teamsSupport Business Application Owners in their understanding of software license entitlements, agreements, and terms and conditions including proactive identification of issues and risksProvide support to key stakeholders related to hardware/software refreshes and upgrades, infrastructure capacity planning, hardware and software contract renewals, and/or vendor-initiated software auditsPerform other related assignments/duties as requested by management Support the company's commitment to protect the integrity and confidentiality of systems and data Minimum QualificationsEducation and/or experience typically obtained through the completion of a Bachelor's degree Management Information Systems, Computer Science or related fields.
Proven experience in IT Asset Management, IT Service Management, or related fields Understanding of common IT platforms and technologies (i.
e.
Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications)Proven experience in managing hardware and software assets at an enterprise level and/or in a high security environmentSkillset and/or knowledge of leading ITAM and IT Service Management toolsets Understanding of common audit, compliance, and regulatory standards related to hardware and software asset managementAbility to work effectively as part of a team and communicate risk as it relates to the business Proven analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are requiredStrong oral and written communication skills, effective negotiating skills, and demonstrated ability to work collectively in planning and implementing changeWillingness to learn new technologies and maintain industry knowledgeBackground and drug screen Preferred QualificationsCertified Hardware Asset Management Professional (CHAMP) / IAITAMCertified Software Asset Manager (CSAM) / IAITAM ITIL Foundations or higher-level certification Prior Financial Services and/or FinTech industry experience Less Recommended Skills Analytical Asset Management Auditing Business Informatics Business Software Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.
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