Customer Support Agent - Entry Level
Amplify Insights Amplify Insights Scottsdale, AZ Scottsdale, AZ Full-time Full-time $50,000 - $65,000 a year $50,000 - $65,000 a year Amplified is predicted to be one of the fastest growing companies in the city this year and is filling an Entry Level Customer Service Specialist position.
We are expanding our services throughout the area and are looking to start developing our core team for Phoenix.
The Ideal Candidate Is Personable with a professional demeanor Excellent at communicating A multi-tasker and excels in a fast paced environment Passionate about learning and growing Able to prioritize and execute with minimal supervision And Has A High school diploma or equivalent required; Some college preferred not required 1-2 years of customer service experience preferred Team player mentality Strong work ethic and moral compass Leadership exposure experience or the desire to develop leadership skills What you'll get:
Top shelf company culture Hands-on one on one training to insure success Company trips and events Environment that encourage creative thinking and risk taking Numerous bonus opportunities Generous 401(k) matching Company-sponsored virtual events, happy hours and team-building activities are always in the works Plus a special treat on your birthday! Daily Duties:
Determine customers needs and propose appropriate service needs Develop solid customer relationships to help with customer retention Utilize CRM software platform to track and notate customer interactions, and follow ups Participate in team strategy meetings Meet the needs of our clients and customers with integrity and honesty Effectively work within a team environment as while as independently Make calls, send emails and texts to follow up with customers and clients Manage calendar/time efficiently to ensure that all monthly/weekly goals are met Job Type:
Full-time Pay:
$50,000.
00 - $65,000.
00 per year
Benefits:
401(k) matching Health insurance On-the-job training Experience level:
Under 1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
working:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are expanding our services throughout the area and are looking to start developing our core team for Phoenix.
The Ideal Candidate Is Personable with a professional demeanor Excellent at communicating A multi-tasker and excels in a fast paced environment Passionate about learning and growing Able to prioritize and execute with minimal supervision And Has A High school diploma or equivalent required; Some college preferred not required 1-2 years of customer service experience preferred Team player mentality Strong work ethic and moral compass Leadership exposure experience or the desire to develop leadership skills What you'll get:
Top shelf company culture Hands-on one on one training to insure success Company trips and events Environment that encourage creative thinking and risk taking Numerous bonus opportunities Generous 401(k) matching Company-sponsored virtual events, happy hours and team-building activities are always in the works Plus a special treat on your birthday! Daily Duties:
Determine customers needs and propose appropriate service needs Develop solid customer relationships to help with customer retention Utilize CRM software platform to track and notate customer interactions, and follow ups Participate in team strategy meetings Meet the needs of our clients and customers with integrity and honesty Effectively work within a team environment as while as independently Make calls, send emails and texts to follow up with customers and clients Manage calendar/time efficiently to ensure that all monthly/weekly goals are met Job Type:
Full-time Pay:
$50,000.
00 - $65,000.
00 per year
Benefits:
401(k) matching Health insurance On-the-job training Experience level:
Under 1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
working:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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