MUOS Site Support Engineer with Security Clearance Customer Service & Call Center - Scottsdale, AZ at Geebo

MUOS Site Support Engineer with Security Clearance

Basic Qualifications Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering or Mathematics fieldAlso requires 5
years of job-related experience, or a Master's degree plus 3 years of job-related experienceAgile experience preferredCLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is required at time of hireApplicants selected will be subject to a U.SGovernment security investigation and must meet eligibility requirements for access to classified informationDue to the nature of work performed within our facilities, U.Scitizenship is requiredResponsibilities for this Position General Dynamics Mission Systems has an immediate opening for a Mobile User Objective System (MUOS) Site Support EngineerThis role provides Intermediate-Level (I-Level) support for the live MUOS systemThe position on the program is titled I-Level Maintainer and is primarily focused on supporting the system operators (O-Level Operators) with maintaining a satellite-based communication system from the Wahiawa, HI MUOS ground facilityThis exciting role is in Scottsdale, Arizona with a future opportunity to work in HawaiiREPRESENTATIVE DUTIES AND TASKS:
I-Level Maintainer responsibilities include:
o Successfully recreate and/or close out site trouble ticketso Provide on-the-job training to O-Level operators and maintainers, as needed, to empower them to become successful in their roleo Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanismso Work directly with development engineers (i.eD-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolutiono Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issueso Provide daily written status reportso Support 24/7 site operations, including on call support as required KNOWLEDGE SKILLS AND ABILITIES:
o Active DoD Secret (or higher) security clearanceo IAT Level II certification or qualifying degreeo Ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communicationo Skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environmento Basic knowledge of both the Windows (e.gWindows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systemso Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEso Exposure to computer virtualization solutionso Experience with various network protocols (e.gBGP, RDP, SCP/SFTP/SSH, SNMP, TCP, etc.)o Knowledge of Public Key Infrastructure (PKI) certificate authenticationo Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issueso Familiarity with Earth Terminal (ET) operation and maintenance (e.gantenna control unit tracking, control, and troubleshooting; alignment of RF subsystems to meet gain, power, and frequency response requirements; troubleshooting of analog and digital signal processing equipment)o Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters Preferred MUOS specific knowledge/
Experience:
o MUOS system architecture and subsystem connectionso MUOS ground infrastructure and networking equipmento MUOS RF subsystems theory of operationo MUOS WCDMA call processing conceptsKnowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.gRBS, RNC, OSS-RC, moshell).o MUOS network management solutions (i.eFCAPS:
(F)ault management, (C)onfiguration management, (A)ccounting management, (P)erformance management, (S)ecurity management)o MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operationso MUOS Situational Awareness (SA) solutions (e.gNetcool, NetMAC, Splunk, SIEM, etc.)o Operation and use of MUOS Functional Terminals (MFTs), i.eRadios.o Knowledge of the MUOS Waveform is a pluso Use of ITSM and Remedy incident trouble ticket systems #CJ1 Target salary range:
USD $112,829.60/Yr- USD $125,170.40/YrThis estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.)Actual pay may varyThis job posting will remain open until the position is filledCompany Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live inWe do this by making the world's most advanced defense platforms even smarterOur engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systemsWe pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazingWe offer highly competitive benefits and a flexible work environment where contributions are recognized and rewardedTo see more about our benefits, visit https:
//gdmissionsystems.com/careers/why-work-for-us/benefits General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforceEOE/Disability/Veteran Recommended Skills Agile Methodology Border Gateway Protocol Classified Information Command Line Interfaces Communication Digital Signal Processing Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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