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Customer Service Representative

Longevity Formulas Longevity Formulas Scottsdale, AZ Scottsdale, AZ Full-time Full-time $20 - $25 an hour $20 - $25 an hour 3 days ago 3 days ago 3 days ago In addition to the below, we desire someone with experience in a health practitioner's office or a health food store.
Someone interested in the wellness field.
To get a better idea of the job environment, see longevity-formulas.
com and biri.
org websites.
Job Summary We seek a dedicated and enthusiastic Customer Service Representative to join our team.
The ideal candidate will be responsible for providing exceptional customer support, assisting clients with inquiries, and ensuring a positive experience.
This role requires strong communication skills, a friendly demeanor, and the ability to handle various customer interactions effectively.
Duties Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information regarding products and services to assist customers in making informed decisions.
Handle outbound calls to follow up on customer issues or feedback.
Maintain detailed records of customer interactions through data entry into our systems.
Demonstrate excellent phone etiquette while managing high call volumes in a call center environment.
Assist with cash handling procedures when necessary, ensuring accuracy in transactions.
Collaborate with team members to resolve complex customer issues and improve service delivery.
Support multilingual customers by communicating effectively in their preferred language when applicable.
Qualifications Proven experience in customer support or a related field is preferred.
Strong computer skills with the ability to navigate multiple software applications efficiently.
Excellent verbal and written communication skills are essential for effective interaction with customers.
Experience in outbound calling is a plus.
Ability to perform data entry tasks accurately and efficiently.
Knowledge of phone etiquette and best practices for handling customer calls.
Familiarity with cash handling procedures is beneficial.
Experience working in a call center environment is an advantage.
Multilingual abilities are highly desirable, enhancing our capacity to serve diverse customers.
Join us in delivering outstanding service and making a difference for our customers! Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
8 hour shift Ability to Commute:
Scottsdale, AZ 85254 (Required) Ability to Relocate:
Scottsdale, AZ 85254:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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