Part Time NOC Consultant
Company Name:
Orion Health
Perfect Opportunity for a College Student
Orion Health a global, independently owned e-Health software company with proven experience in delivering interoperable, connected solutions for healthcare facilities, organizations and regions is hiring part-time Junior Network Operation Center Consultants in Scottsdale, AZ.
In this role, you will provide world-class customer focused support and serve as a first level contact for clients who experience service interruptions or seek technical advice on Orion Health software products.
This is a great opportunity to learn in a growing industry and gain real world experience.
Essential Functions:
Troubleshoot highly technical solutions related to Orion Health software products and software development industry standards.
Proactively monitor systems for errors, faults and potential problems alerting, executing or escalating when and if appropriate or resolving as needed adhering to previously established guidelines and direction.
Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources.
Implement solutions effectively when standard functionality has failed.
Provide 24 x 7 x 365 support, which includes week nights, weekends and public holidays.
Serve as the primary point of contact for all faults, technical questions and enhancement requests coming in to the issue tracking system from our clients
Minimum Requirements:
Currently enrolled in a Software Engineering, CIS, Computer Science or Information Technology program.
Knowledge of Networking (http/https, tcp/ip, firewalls, proxies, ftp/sftp, ssh)
Knowledge of Performance Monitoring (java performance analysis, thread dump analysis, heap dump analysis)
Understanding of Posix
Understanding of HTML, Internet Protocols, LINUX/UNIX, Windows (all versions), SQL, HL7, XML, RDBMS and JDBC.
Strong understanding of software production support processes and environments
Understanding of Databases (Oracle/SQL server)
Excellent verbal and written communcation skills
Strong customer focus and genuine desire to assist
Strong work ethic and desire to get things done
Capable of operating within specified boundaries
Ability to ask questions, discern when escalations are needed and seek/accept mentoring from different levels
Please forward resume toEstimated Salary: $20 to $28 per hour based on qualifications.
Orion Health
Perfect Opportunity for a College Student
Orion Health a global, independently owned e-Health software company with proven experience in delivering interoperable, connected solutions for healthcare facilities, organizations and regions is hiring part-time Junior Network Operation Center Consultants in Scottsdale, AZ.
In this role, you will provide world-class customer focused support and serve as a first level contact for clients who experience service interruptions or seek technical advice on Orion Health software products.
This is a great opportunity to learn in a growing industry and gain real world experience.
Essential Functions:
Troubleshoot highly technical solutions related to Orion Health software products and software development industry standards.
Proactively monitor systems for errors, faults and potential problems alerting, executing or escalating when and if appropriate or resolving as needed adhering to previously established guidelines and direction.
Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources.
Implement solutions effectively when standard functionality has failed.
Provide 24 x 7 x 365 support, which includes week nights, weekends and public holidays.
Serve as the primary point of contact for all faults, technical questions and enhancement requests coming in to the issue tracking system from our clients
Minimum Requirements:
Currently enrolled in a Software Engineering, CIS, Computer Science or Information Technology program.
Knowledge of Networking (http/https, tcp/ip, firewalls, proxies, ftp/sftp, ssh)
Knowledge of Performance Monitoring (java performance analysis, thread dump analysis, heap dump analysis)
Understanding of Posix
Understanding of HTML, Internet Protocols, LINUX/UNIX, Windows (all versions), SQL, HL7, XML, RDBMS and JDBC.
Strong understanding of software production support processes and environments
Understanding of Databases (Oracle/SQL server)
Excellent verbal and written communcation skills
Strong customer focus and genuine desire to assist
Strong work ethic and desire to get things done
Capable of operating within specified boundaries
Ability to ask questions, discern when escalations are needed and seek/accept mentoring from different levels
Please forward resume toEstimated Salary: $20 to $28 per hour based on qualifications.
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