Associate Customer Service Representative
Summary:
This Customer Service position provides assistance to families using the MySchoolBucks.com website to make online payments to fund a child's lunch account at the school. This work involves responding to incoming inquiries both by phone and by email, providing exceptional customer service at all times. The majority of the calls and emails we receive are customers who are requesting guidance on how to navigate our website, process a payment or to assist in resolving any issues they may be having.
THIS IS A SEASONAL POSITION
Job Details:
Experience working with the public in a customer service capacity.
Experience with computer web browsers and internet functionality.
Excellent verbal and written communication skills including spelling, grammar, and the ability to type at least 30 WPM.
Ability to read and follow written and verbal instructions.
Ability to deconstruct issues, take initiative and problem solve with minimal supervision.
We are an EOE F/M/D/V.
Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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