Account Manager - NovoLogix
Position Summary
Position Summary As an Account Manager for NovoLogix, you will be responsible for exceeding client expectations of CVS Health Specialty products supporting health plans with emphasis on Prior Authorization and Medical Claims through NovoLogix technology. You will be responsible for maintaining day to day business relationship with key personnel and understanding their objectives. Understanding of these objectives is required to proactively recommend and promote CVS Health products to serve as solutions to assist in meeting client business objectives. You will also be responsible for the performance of contracted programs and services. The position will facilitate delivery and interpretation of financial and client reports. You will oversee the coordination of program enhancements, business/product implementations, approvals when appropriate, and operational support.
As the Account Manager, you will also have knowledge of all aspects of the NovoLogix tools, including, but not limited to, Prior Authorization, Claims Pricing and Editing, Network Management, Protocols and Letters. You will work closely with the Health Plans UM and Claims Managers and will serve as a Subject Matter Expert for the Health Plans and Provider's staff. Support will include reviewing and providing input on training materials, as well as offering knowledge of the NovoLogix systems and client customization's.
Additional responsibilities for the Account Manger include:
Management of day to day contact with assigned clients
Maintain accurate list of ITprioritization as it relates to client requests, and update client to maintain and exceed their expectations.
Attend client conference calls on routine basis
Assist in creation and maintenance
of Client and Provider User Manuals, Training Videos, Step by Steps and Quick Reference Guides.
Create and maintain project plans for each assigned project, discuss and assign tasks to appropriate staff and update project on a timely basis.
Create agendas, schedule and facilitate internal and external meetings with parties as appropriate.
Document and track open items via current tracking system.
Work closely with internal and external teams to proactively identify actual and potential problems.
Facilitate discussions with appropriate team members and institute preventive steps to ensure tasks accurately and according to agree upon timelines.
Proactively identify and escalate critical issues where company resources and capabilities do not meet client expectations.
Follow up with internal and external team members accountable for project tasks and ensure that agreed upon time frames are met completely and accurately.
Perform other projects, work and activities as assigned to ensure continuous service to our internal and external customers.
If any form of travel is required:
Must be able to travelup to 20%. Travel may require but is not limited to flights, overnight stays,local travel, travel on short notice and other travel deemed necessary by theCompany
Position Summary
Position Summary As an Account Manager for NovoLogix, you will be responsible for exceeding client expectations of CVS Health Specialty products supporting health plans with emphasis on Prior Authorization and Medical Claims through NovoLogix technology. You will be responsible for maintaining day to day business relationship with key personnel and understanding their objectives. Understanding of these objectives is required to proactively recommend and promote CVS Health products to serve as solutions to assist in meeting client business objectives. You will also be responsible for the performance of contracted programs and services. The position will facilitate delivery and interpretation of financial and client reports. You will oversee the coordination of program enhancements, business/product implementations, approvals when appropriate, and operational support.
As the Account Manager, you will also have knowledge of all aspects of the NovoLogix tools, including, but not limited to, Prior Authorization, Claims Pricing and Editing, Network Management, Protocols and Letters. You will work closely with the Health Plans UM and Claims Managers and will serve as a Subject Matter Expert for the Health Plans and Provider's staff. Support will include reviewing and providing input on training materials, as well as offering knowledge of the NovoLogix systems and client customization's.
Additional responsibilities for the Account Manger include:
Management of day to day contact with assigned clients
Maintain accurate list of ITprioritization as it relates to client requests, and update client to maintain and exceed their expectations.
Attend client conference calls on routine basis
Assist in creation and maintenance
of Client and Provider User Manuals, Training Videos, Step by Steps and Quick Reference Guides.
Create and maintain project plans for each assigned project, discuss and assign tasks to appropriate staff and update project on a timely basis.
Create agendas, schedule and facilitate internal and external meetings with parties as appropriate.
Document and track open items via current tracking system.
Work closely with internal and external teams to proactively identify actual and potential problems.
Facilitate discussions with appropriate team members and institute preventive steps to ensure tasks accurately and according to agree upon timelines.
Proactively identify and escalate critical issues where company resources and capabilities do not meet client expectations.
Follow up with internal and external team members accountable for project tasks and ensure that agreed upon time frames are met completely and accurately.
Perform other projects, work and activities as assigned to ensure continuous service to our internal and external customers.
If any form of travel is required:
Must be able to travelup to 20%. Travel may require but is not limited to flights, overnight stays,local travel, travel on short notice and other travel deemed necessary by theCompany
Preferred Qualifications
Create efficient processes for both internal and external customers
Excellent interpersonal skills and communication skills
Ability to be flexible and change direction as needed
Ability to motivate and drive team to successful, on-time results
Excellent team leadership
Ability to manage complex groups and prioritize competing objectives
Facilitation and organizational skills; demonstrated ability to follow-up and follow through on tasks
Required Qualifications
2
years Account Management or equivalent client-facing experience within a healthcare or technology environment
2
years of Microsoft Office Suite
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Position Summary As an Account Manager for NovoLogix, you will be responsible for exceeding client expectations of CVS Health Specialty products supporting health plans with emphasis on Prior Authorization and Medical Claims through NovoLogix technology. You will be responsible for maintaining day to day business relationship with key personnel and understanding their objectives. Understanding of these objectives is required to proactively recommend and promote CVS Health products to serve as solutions to assist in meeting client business objectives. You will also be responsible for the performance of contracted programs and services. The position will facilitate delivery and interpretation of financial and client reports. You will oversee the coordination of program enhancements, business/product implementations, approvals when appropriate, and operational support.
As the Account Manager, you will also have knowledge of all aspects of the NovoLogix tools, including, but not limited to, Prior Authorization, Claims Pricing and Editing, Network Management, Protocols and Letters. You will work closely with the Health Plans UM and Claims Managers and will serve as a Subject Matter Expert for the Health Plans and Provider's staff. Support will include reviewing and providing input on training materials, as well as offering knowledge of the NovoLogix systems and client customization's.
Additional responsibilities for the Account Manger include:
Management of day to day contact with assigned clients
Maintain accurate list of ITprioritization as it relates to client requests, and update client to maintain and exceed their expectations.
Attend client conference calls on routine basis
Assist in creation and maintenance
of Client and Provider User Manuals, Training Videos, Step by Steps and Quick Reference Guides.
Create and maintain project plans for each assigned project, discuss and assign tasks to appropriate staff and update project on a timely basis.
Create agendas, schedule and facilitate internal and external meetings with parties as appropriate.
Document and track open items via current tracking system.
Work closely with internal and external teams to proactively identify actual and potential problems.
Facilitate discussions with appropriate team members and institute preventive steps to ensure tasks accurately and according to agree upon timelines.
Proactively identify and escalate critical issues where company resources and capabilities do not meet client expectations.
Follow up with internal and external team members accountable for project tasks and ensure that agreed upon time frames are met completely and accurately.
Perform other projects, work and activities as assigned to ensure continuous service to our internal and external customers.
If any form of travel is required:
Must be able to travelup to 20%. Travel may require but is not limited to flights, overnight stays,local travel, travel on short notice and other travel deemed necessary by theCompany
Position Summary
Position Summary As an Account Manager for NovoLogix, you will be responsible for exceeding client expectations of CVS Health Specialty products supporting health plans with emphasis on Prior Authorization and Medical Claims through NovoLogix technology. You will be responsible for maintaining day to day business relationship with key personnel and understanding their objectives. Understanding of these objectives is required to proactively recommend and promote CVS Health products to serve as solutions to assist in meeting client business objectives. You will also be responsible for the performance of contracted programs and services. The position will facilitate delivery and interpretation of financial and client reports. You will oversee the coordination of program enhancements, business/product implementations, approvals when appropriate, and operational support.
As the Account Manager, you will also have knowledge of all aspects of the NovoLogix tools, including, but not limited to, Prior Authorization, Claims Pricing and Editing, Network Management, Protocols and Letters. You will work closely with the Health Plans UM and Claims Managers and will serve as a Subject Matter Expert for the Health Plans and Provider's staff. Support will include reviewing and providing input on training materials, as well as offering knowledge of the NovoLogix systems and client customization's.
Additional responsibilities for the Account Manger include:
Management of day to day contact with assigned clients
Maintain accurate list of ITprioritization as it relates to client requests, and update client to maintain and exceed their expectations.
Attend client conference calls on routine basis
Assist in creation and maintenance
of Client and Provider User Manuals, Training Videos, Step by Steps and Quick Reference Guides.
Create and maintain project plans for each assigned project, discuss and assign tasks to appropriate staff and update project on a timely basis.
Create agendas, schedule and facilitate internal and external meetings with parties as appropriate.
Document and track open items via current tracking system.
Work closely with internal and external teams to proactively identify actual and potential problems.
Facilitate discussions with appropriate team members and institute preventive steps to ensure tasks accurately and according to agree upon timelines.
Proactively identify and escalate critical issues where company resources and capabilities do not meet client expectations.
Follow up with internal and external team members accountable for project tasks and ensure that agreed upon time frames are met completely and accurately.
Perform other projects, work and activities as assigned to ensure continuous service to our internal and external customers.
If any form of travel is required:
Must be able to travelup to 20%. Travel may require but is not limited to flights, overnight stays,local travel, travel on short notice and other travel deemed necessary by theCompany
Preferred Qualifications
Create efficient processes for both internal and external customers
Excellent interpersonal skills and communication skills
Ability to be flexible and change direction as needed
Ability to motivate and drive team to successful, on-time results
Excellent team leadership
Ability to manage complex groups and prioritize competing objectives
Facilitation and organizational skills; demonstrated ability to follow-up and follow through on tasks
Required Qualifications
2
years Account Management or equivalent client-facing experience within a healthcare or technology environment
2
years of Microsoft Office Suite
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
