Donor Recruitment Representative
Blood Systems is now hiring a Donor Recruitment Manager in the Phoenix, AZ area. Under direct supervision, this position is responsible for achieving goals for recruiting current, lapsed, and potential donors, and scheduling them to donate at an in-center location or area blood drive. Responsibilities include:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Assures quality customer service to all customers. Schedules appointments with current, lapsed, and/or potential blood donors for whole blood or automated donations. Follows appropriate script and messaging guidelines as directed by management. Schedules appointments of appropriate quality to ensure a good donor show rate and manageable donor flow. Confirms scheduled appointments with donors. Responds to donor questions; elevates to appropriate staff as necessary. Obtains and updates donor information (e.g., demographic and deferral information) in call lists. Codes donor records appropriately based on the information provided by the donor, other parties, and management. Performs basic clerical duties.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Assures quality customer service to all customers. Schedules appointments with current, lapsed, and/or potential blood donors for whole blood or automated donations. Follows appropriate script and messaging guidelines as directed by management. Schedules appointments of appropriate quality to ensure a good donor show rate and manageable donor flow. Confirms scheduled appointments with donors. Responds to donor questions; elevates to appropriate staff as necessary. Obtains and updates donor information (e.g., demographic and deferral information) in call lists. Codes donor records appropriately based on the information provided by the donor, other parties, and management. Performs basic clerical duties.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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